ACCC taking Harvey Norman to court

ACCC taking Harvey Norman to court

The Australian Competition and Consumer Commission is taking 11 franchisees of retail giant Harvey Norman to the Federal Court, for allegedly misrepresenting consumer rights.

The A CCC says the franchisees have misled and deceived customers by making false claims about warranties and refunds.

It says the stores have been claiming they have no obligation to provide refunds or remedies for damaged items, unless they were notified within a specific period of time on particular items.

The ACCC is seeking penalties, declarations, injunctions, and costs from the franchisees in question.

The 11 stores are spread across NSW, Victoria, Queensland, Western Australia and Tasmania.

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Libby Dreyer
Libby Dreyer 1729 posts

<p>Libby has worked as a Senior Journalist at National Radio News since February 2011. She graduated with a Bachelor of Journalism from the University of Canberra in December 2010.</p>

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